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SWBNO Announces New Temporary Fixed-Rate Billing Option
November 4, 2024 Featured
The Sewerage and Water Board of New Orleans (SWBNO) announced a new billing option for eligible customers, made possible by the recent passage of Act 393 during the 2024 Regular Legislative Session.
Funding Commitments Secured for Upgrades on Power Infrastructure
June 28, 2021
The City of New Orleans announced a historic in partnership which, through a range of funding commitments, will allow Entergy New Orleans to seek approvals to support next-generation power infrastruct...
SWBNO Begins Smart Meter- Based Billing
April 26, 2024
Customers will also be notified of potential leaks via Continuous Use Letters
SWBNO Launches City’s First Water Service Line Material Inventory
November 4, 2024 Featured
The Sewerage and Water Board of New Orleans (SWBNO), in collaboration with BlueConduit, launched the city’s first ever water service line material inventory alongside utilities across the country in c...
Letter to Our Customers about Our Water Quality Testing
January 29, 2024
You may have heard about the recent irregularities identified in our water quality testing or received an insert in your bill. Public health is our top priority as we implement and comply with all cor...
Learn more about our Backflow Prevention Program
August 9, 2023
You can help prevent cross connections in the City's water supply. A cross connection is a physical connection between the drinking water and a non-potable source. The most common form of cross connec...
Sewerage and Water Board of New Orleans Announces Revised Customer Care Pay Plan, Reinstatement of Water Shutoff Policy
July 7, 2021
Understanding the significant impact of the COVID-19 pandemic on both our customers and the financial standing of our utility, the Sewerage and Water Board of New Orleans announced today a reinstateme...
Temporary Pump Issues During Recent Inclement Weather
July 11, 2026 Featured
Multiple neighborhoods experienced over 2-inches of rain in 1 hour. Uptown, Hollygrove and Carrollton had over 3.5 inches in 1 hour. This would always cause some street flooding in our City; however,...
Notice of Vacancy on the Sewerage and Water Board of New Orleans
January 23, 2019
The Sewerage and Water Board of New Orleans has issued a Declaration of Vacancy effective Wednesday, January 16, 2019, that it has seven (7) existing vacancy on its Board of Directors, Five (5) Counci...
Having trouble paying your bill via phone or online? Check this maintenance schedule.
December 3, 2020
Click to check out our monthly online maintenance calendar.
Join us at our Job Fair on June 21 at the Convention Center
May 15, 2024
We are hiring across the Board! The Job Fair will offer on-site hiring opportunities and also features over a dozen public agencies and businesses participating
SWBNO applauds negotiated infrastructure deal
May 6, 2019
SWBNO will receive $50 million in immediate funds, which will alleviate the strain on our drainage operating budget by covering debt repayment and priority projects as we head into hurricane season. R...
