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SWBNO Launches City’s First Water Service Line Material Inventory
November 4, 2024 Featured
The Sewerage and Water Board of New Orleans (SWBNO), in collaboration with BlueConduit, launched the city’s first ever water service line material inventory alongside utilities across the country in c...
SWBNO Announces New Temporary Fixed-Rate Billing Option
November 4, 2024 Featured
The Sewerage and Water Board of New Orleans (SWBNO) announced a new billing option for eligible customers, made possible by the recent passage of Act 393 during the 2024 Regular Legislative Session.
Temporary Pump Issues During Recent Inclement Weather
July 11, 2026 Featured
Multiple neighborhoods experienced over 2-inches of rain in 1 hour. Uptown, Hollygrove and Carrollton had over 3.5 inches in 1 hour. This would always cause some street flooding in our City; however,...
Erato St Sewer Relocation Traffic Advisory
May 14, 2026 Featured
On Monday, May 11th, Sewerage & Water Board of New Orleans (SWBNO) contactor, BLD Services, will begin a project to facilitate sewer main relocation on Erato St which will result in several road and l...
Create your new online account today!
November 18, 2024 Featured
We’ve upgraded your online account experience so you can have more control of your water use and, ultimately, your bill. https://myaccount.swbno.org
SWBNO Begins Smart Meter- Based Billing
April 26, 2024
Customers will also be notified of potential leaks via Continuous Use Letters
SWBNO Partners with Promise to Launch PromisePay Payment Plans
February 2, 2024 Featured
We are now offering customers a new, flexible, and interest-free way to pay their past due water bills.
Learn More About the Quality of New Orleans' Tap Water
July 18, 2024 Featured
The Sewerage and Water Board of New Orleans’ annual Consumer Confidence Report is now available online
Funding Commitments Secured for Upgrades on Power Infrastructure
June 28, 2021
The City of New Orleans announced a historic in partnership which, through a range of funding commitments, will allow Entergy New Orleans to seek approvals to support next-generation power infrastruct...
SWBNO Power Complex
December 5, 2023 Featured
A long-term solution for reliable and efficient power.
Check out our Interactive Pump Station Drainage Map
July 11, 2019
The Sewerage and Water Board of New Orleans has released a digital map of the city’s drainage system to help residents better understand how we manage storm water. Please explore the map to see where...
