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Customer Service
General Information
Locations & Hours
Holidays Observed
Frequently Asked Questions
Billing & Payments
Ways to Pay Your Bill
Rates, Fees, & Charges
Understanding Your Bill
Water Use Metrics
Bill Dispute & Adjustments
Payment Assistance
Sanitation Services
Customer Information
New Customers
Change Mailing Address
Close an Account
File a Damage Claim
Other Docs & Forms
Plumbing Information
Request a Lead Testing Kit
Water Meter Photo Search
Report a Field Issue
Water and Sewer Issues
Drainage, Street Flooding & Catch Basins
Detect A Leak
Contact Customer Service
Metering
Smart Meters
Irrigation Meters
Hydrant Meters
Tampering
Communications
News
News Articles
Press Releases
Saltwater Wedge Intrusion
Boil Water Advisories
Fighting Freezing Temperatures
Events
Board & Committee Meetings
Information
Reports & Policies
Social Media
Instagram
Facebook
Twitter
Contact Communications Team
Projects
French Quarter Transmission Main
Pumping and Power Dashboard
Work Order Dashboard
Storm Drain Cleaning
Power Complex
Lead Awareness
Flood Tracker
Drainage (SELA)
Planning
Overview
Resources
Customer Advisory Committee
Water Quality Master Plan
Green Infrastructure
Water Hammer Mitigation Program
Sewer Rehab. (SSERP)
Perm. Canal Closures & Pumps (PCCP)
RoadWork Mapping Application
Doing Business
Bids
Advertisements & Specifications
Tabulations
Purchasing Information
Department Information
Procurement Policies
Vendor Registration
Business Programs
Disadvantaged Businesses
License Our Logo
Construction
Connect to Water / Sewer Main
Request Valve Closure
Frequently Asked Questions
About S&WB
Our History
Overview
Hurricane Katrina
Our People
Board of Directors
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Request a Public Record
Our Systems
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